Twitter, a network for professional conversation

November 11, 2009

“The partnership with LinkedIn affirms Twitter’s role as a network for professional conversation.”

This quote from a New York Times article on the partnership between LinkedIn and Twitter stood out for me.

Twitter is often written off (by those who don’t use it) as a personal tool, a way to socialise with friends and mainly for the young kids. I’m 33, married with 2 kids and I use it predominantly as a professional tool. Sure I use it socially as well (who doesn’t want to know where to get the best coffee or a good cheap meal) but I predominantly use it to stay up-to-date on industry news, to ask my colleagues questions and to hear about what they are working on, struggling with etc.

Discount Usability

September 15, 2009

I’m a huge advocate of user-centered design approaches and techniques and have been ever since I was introduced to them at The Hiser Group. So the recent article Discount Usability by the guru himself Jacob Nielson I think is timely reminder about some of these user centered design approaches and the value they offer. In the article Jacob reflects on the last 20 years in usability and design and how far it has come. Some quotes from it that I find particularly relevant in my day to day work include:

  • “Simple user testing with 5 participants, paper prototyping, and heuristic evaluation offer a cheap, fast, and early focus on usability, as well as many rounds of iterative design.”
  • “Discount usability often gives better results than deluxe usability because its methods drive an emphasis on early and rapid iteration with frequent usability input.”
  • “Most design teams still don’t believe in paper prototyping, preferring instead to spend considerable time creating elaborate design representations before they start collecting user feedback.”
    I can’t emphasise enough how valuable it will be.

Alan Cooper on Agile

August 1, 2009

I found this short overview article about the Agile development process nicely written and a great summary of why Agile came about and what it’s focus is:

http://www.cooper.com/journal/2009/07/my_vision_of_agile.html

Forgotten password interaction design

July 28, 2009 2 Comments

I’m working on a Register, Sign up, Join or whatever you think best to call it process for an online application. Where I’m at now (after deciding to go with “Join” by the way) is what’s the best process for those who have forgotten their password. As I currently see it (from testing some) there are three main ways to do it (please let me know if there are others worth considering) and these are:

  1. Emailing the current password to the user,
  2. Emailing a new password to the user and asking them to change this when they come back to the site, and
  3. Emailing the user a link which they click on and then reset their password on the website.

Now my preference is for the easiest option, number 1, in that it is the easiest and simplest user experience. I do however realise it’s not the most secure but this is where it gets murky for me. I realise that emails are not very secure and can be easily intercepted but my feeling is that if someone can intercept an email then none of those proposed approaches is secure so go with the easiest for the user.

The only thing I can think of is that in options 2 and 3 the password is not actually known by the service – that it is somehow encrypted in the database and can not be pulled out and converted to text as such?

Your thoughts, preferences, views and expertise would be appreciated.

Poor form design at afl.com.au

July 23, 2009

This would have to be one of the worst forms I’ve had to fill out. I don’t think a designer had any involvement in that.

AFL Online Order Form

Google Chrome – Tab Labels

July 1, 2009

I found the labels on the tabs in the options screen of Google Chrome amusing. It’s nice to see personality in an interface.

Project Natal – breaking down the access barriers of computers

June 17, 2009 1 Comment


No mice or keyboards. No controllers at all for that matter. Voice, gesture and object recognition – the future of interaction design sure looks exciting!

Irony of Interactions interface

May 12, 2009 1 Comment

I just visited the website for the magazine Interfaces and they have the same navigation items listed at the top as they have down the side. The kicker though is that they have labeled the side navigation “Primary navigation”. Do you really need to label it and is “Primary navigation” the most user friendly title you’ve heard? I didn’t go past the homepage.
The same navigation twice and do you really need to call it \"Primary navigation\"?

GFC Casualty – looking for work

March 23, 2009

I recently became a casualty of that lovely three letter acronym the GFChttp://tinyurl.com/c38e9c. So this is a call out for anyone in need of design and usability services to get in touch. I’m ultimately looking for a full time position in Melbourne but any contract or freelance work in the meantime would be of interest.

User session Faux Pas

March 16, 2009

me: we are being recorded by this that and the other.
(married) user: ok
me: so what websites do you regularly use
user: like most men I search for porn
me: ah…ok…are there any sites you dislike
user: I hate all the flashing ads and the popup windows…